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I have always been a fan of Nokia phones.. some were good ...others were not... but the E72 is just what I am looking for...
It gives me the ability to do business and be personal at the same time... the features are excellent and for the most part intuitive.
I guess the thing i like about is that full qwerty keyboard makes it really easy and fast and the keys does not get in your way...when responding to email or sending messages... Whatever this phone does not have you can easily install.... facebook, twitter, and the rest of them... works seamlessly..
The battery life is excellent... seems to go on forever... especially when watching music videos or checking out youtube, .. or simply chatting..

Best of all for me.. is that it does not take up a lot of space... its not bulky at all...

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I must agree with other reviewers, E72 looks like a step up from specs perspective, but in reality in does feel and look cheaper (made in China you can tell), has navigation problems (horrible joystick, too hard to press), feels much heavier, software issues as well - neither Ovi nor PC Suite would recognize this phone connected via USB.
And guess what even keyboard shortcuts has changed, it's not possible any more to dial a digit by long press on a corresponding button!Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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I was using E71 before and was very happy with it. The only thing i needed was the GPS and navigation functions without using the operators. And this phone has this function besides the others on E71. You can download the maps of the related city very easily from internet before you go there. And you can use these maps in offline mode witouh losing money for the operators. Navigation program in it is really perfect. But on your purchase you have only 10 navigation free.
Also the e-mail function is very useful. You can define a network to receive e-mails when this network is available. For example if you are at home and you are waiting for an e-mail you don't need to watch your laptop or pc, your phone will let you know if you receive new email.
Totally i suggest this phone...
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I had an e-71 and (after substantial firmware upgrading) it was fantastic. The E-72 is even better. The first one that was shipped to me had no battery life. I sent it back and received a replacement. With Push email (Microsoft Exchange) turned on, it wasn't any better. I set the mail update to every 15 minutes and it worked great. After about two weeks I set it back to "Always ON" and for some reason it solved all the battery problems. I have 1-Exchange, 1-Yahoo and 3-Hotmail accounts all with "always on" push mail. I also do a fair amount of internet usage, GPS etc.. Some coworkers use I-Phones for similar usage and are lucky to last the whole day. This E-72 goes 2 or 3 days with intense use. Great software with it, Camera is surprisingly good, Free Maps and Voice navigation.

I was worried it wouldn't be enough of an upgrade from my E-71...but it was.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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El Nokia E72 se compró desbloqueado para usar en Costa Rica, con la red ICE. Excelente compatibilidad con la red, excelente desempeño, excelente software instalado, buenas fotos, funciona excelente en telefonía IP. Chat, Correo electrónico, visibilidad de documentos, etc. Toda una herramienta en la oficina y el ocio. Un teléfono que debe estar conectado a internet 24 horas al día.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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Most reviews on the web compare the E72 with the E71 and whether it is worth the upgrade. This review is from the perspective of a first time Nokia smartphone user who previously owned Blackberry and Windows Mobile devices. Compared to my previous phones, this one is definitely more responsive. I rarely ever wait for menus to pop up or applications to open. Also, I am big on multitasking, which Nokia does very well. I agree that Symbian requires some time to get used to, but the shortcuts really help. For example, switching applications by holding down the home button is great for multitasking.

The phone itself is sleek and feels good in the hands. It has some weight to it so that it does not feel "plasticky". The thin form factor makes it easy to carry in the pocket. I'm not going to deny it, the light leak does bother me. It is something I am willing to live with, though, because this phone still looks better than the others in the market. The optical nav pad depends purely on personal preference. I find myself switching between the optical and physical button depending on the task. The optical pad is functional. I just find it a bit slow when scrolling down a web page. And Nokia really dropped the ball in making the surrounding D-pad button too high. It makes scrolling optically uncomfortable as you are constantly hitting the edge of the physical button. I really like how the notification light surrounds the D-pad. The white light looks good on the black phone. Much better than having a separate red LED in the corner of the phone. Now, if only that can switch colors...

Call quality is good and I have no had any dropped calls. The one complaint is that the speakerphone is not loud enough. Email on the Nokia is also surprisingly good despite the bad reviews. I feel that it is as much as "push" email experience as the BB. Setup was pain free even for the casual user. I also like how you do not have to open the html version unless you choose to do so using the link on the top of the email. The one thing I miss from the BB is not being able to get all my email accounts and SMS in one folder. Nokia should really consider that. Also the copy and paste feature is not as good as the BB. I still cannot copy text while reading an email. I have to choose reply so that I can get to edit mode before copying. If somebody knows a trick, please let me know.

The Symbian interface is still relatively old-fashioned and boxy. However, that also means it looks less like a toy. I like how the home screen shows the calendar items and to do list. When on the Blackberry, I had to sift through hundreds of themes to find one that accomplished this task. In terms of apps, I still find that the Symbian apps are a step behind the other platforms. At least in the US. I find A LOT of apps out there, but the quality falls short. For example, the Bloomberg app was much more functional on my Blackberry. The Symbian version is just awkward, with no easy way to refresh the data. Nokia does score with Ovi Maps, which is easy to use and very efficient. Hopefully, Symbian won't die out and people will continue developing apps for it.

I cannot say much about the camera as I like using real cameras for my pictures. I took a few as test shots and they came out pretty good. The shutter is responsive, but the flash is slow. When taken in good light, the pictures were crisp with good color. Low light pictures were noisy as expected.

I hope this review gives readers an idea of the usability of the Nokia E72. I admit some compromises were made to switch from my Blackberry, but overall, I am enjoying my experience with the new phone. I think productivity will increase as I gain experience on Symbian. The responsiveness and appearance of the phone really won me over. Plus I cannot stand carrying the same piece of plastic as everyone else.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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I've had this phone for a few weeks and I have to say that so far I couldn't be happier.

First of all, make no mistake, this is a business phone. If you are undecided between a Nokia E72 and a Blackberry then you are on the right path. But if you are looking for a touchscreen phone (think iPhone) then you'd better look elsewhere. Of course the E72 can play videos and music beautifully (it's 600mhz processor is quite fast) but this phone is definitively business oriented.

So I will not compare this phone to an iPhone or anything similar because that would be like comparing apples to oranges. Comparing it to a Blackberry makes more sense. Well, it's definitively faster, lighter and thinner than a Blackberry. I also like the keyboard better. Actually, I absolutely love the QWERTY keyboard, it's easy on the fingers but it feels firm and well built at the same time.

Navigation improved quite a bit thanks to the tiny optical touchpad and you still have E71's directional keys if you prefer them.

As I mentioned before, the processor is quite fast and the user interface is snappy and responsive, exactly what a business user needs. I'm also surprised by the excellent battery life (several days in a row with 3.5G on).

Did I mention how thin it is? Just 0.39 inches! Even the iPhone is thicker at 0.48 inches and the Blackberry phones range between 0.53 and 0.60 inches... my E72 makes them look like burritos :) So if you care about form factor as much as I do, you're not going to be disappointed.

Finally, I don't get why some people are complaining about the build quality. I'm slightly abusive with my phones... my previous phone was an LG and it broke in no time. This phone, on the other hand, feels compact and sturdy. I haven't dropped this one yet but I've had many Nokia phones before and I know for a fact they can take a lot of damage before they stop working.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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As many other raters have stated the features of this phone are excellent. However, the assembly quality is questionable. I purchased two of these phones both of which have dust & blemishes on the underside of the screen/faceplate which appear as dead pixels or black specks on the screen. One of the units is so bad that I am returning it for a new exchange since I really like the phone. Amazon.com has been very cooperative and is expediting the exchange. Hopefully, the new phone will not have the dust and/or blemishes like the first phone. I upgraded to the E72 from the E71 which I also purchased from Amazon.com. The E71 was blemish free.

Update:
I received my replacement unit yesterday. I am pleased to report that this unit although not perfect, is much better than the original unit.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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This is really a very smart phone! Actualy it's my First Nokia. Bofore I use to have very fency phones from LG, Sumsung. LG- was a disaster:-( but as to my Nokia E72 I was impressed from the very first minute. It's like a tiny computer,I had read all the technical details, but what relly surprised me as a foreigner is that it had a dictionary loaded in it. It's amazing, besides with Wi-Fi I can use any on-line dictionaries... I do like my new phone.I've already recommended it to lots of my friends in many different countries.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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first i bouth to phone nokia e71 thats awesome phone but i gave as a gift to my close friend after iboutgh ths phone but no worth like e 71 battary life so low smart navigation key not a usefull
if u wanna buy this phone dont do it rather buy e 761 and save money and get to good phone only the difference each other cam thats it be for this reviev i returned to phoneGet more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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I spent alot of time researching a smart phone which would fulfill my needs. Every phone I researched had adherants and detractors. I ultimately bought the E72 as it met the majority of my needs and wants. First, I could avoid paying smart phone rates for internet and messaging. The phone also comes with Quickoffice which allows me to carry reports and useful information with me at all times ( I am an older student who returned to school to become an RN and this application is great for reducing the bulk of stuff I had to carry). The symbian OS is very stable. WiFi is great. The raised letters on the keyboard mean I seldom make mistakes entering anything. Call quality is great. As for those who complain about a lack of intuitiveness to the OS, I found it relatively easy to learn. If you have had to use proprietary programs; there is a learning curve in how information is organized but once you understand their system it is easy. It took me about a day to get it down. If I am light on Wifi/Internet the phone runs about 3 days between charges. If I really push the phone needs a daily charge. There are many more features about this phone I enjoy that I just do not have the time to go into.THe biggest downside for me with this phone was the manual. It discusses complex tasks but glosses over the basics. Overall, for a smart phone the price is reasonable,CPU power means no lag, the quality is great, the applications in the phone and Nokia PC suite are easy to use. If what I described meets your needs you will be happy with this phone. I know I have no regrets and am happy with the E72.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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I still have a full working E71 and can compare side by side one against the other, the phone does not show poor manufacturing, battery cover is not ill fitted,the key pad feels the same and the camera seems much better.In using it you will notice the 72 being faster,the menu design is different so you will wonder at first for where are some applications, the optical key is easy to adjust to.
Overall great phone, I only do not like the lack of a podcasting program but I will install escarpodGet more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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An amazing phone with full bang for the buck. If you are not a touchscreen fan (I'm neither) and need a full functionality business phone, I'd recommend E72 anyday! Its better than E71 (my previous phone) and I can certify its totally worth the upgrade!

Pros:
1. Full 3.5G HSDPA on At&T and out-of-box tethering enabled, just connect the USB and access broadband on your laptop anywhere.
2. Very fast processor, snappy UI.
3. full qwerty keyboard, helps type emails and post on facebook
4. very long battery life, avg. 3-4 days with 3G on.
5. flip to send busy tone: if your phone is on meeting mode and it rings, just turn it upside down and the call is declined! amazing use of accelerometer.
6. 3.5mm audio jack means I can play it on my car stereo with aux in.

Cons:
1. camera interface a little slow, though I hardly use it
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I got the E72 after using the E51 and then the E71 for almost 2 years. I had read the negative reviews about the E72 but considered myself to be comfortable enough with the OS to be able to make the device work for me.

For me, what set the E71 apart from the rest of the pack (the iPhone, Blackberry, etc) was the flexibility in managing the messaging. Setting up email and ActiveSync was a breeze on the E71 and it worked flawlessly every time. The keyboard was as good as I wanted it to be and with the right apps downloaded on the phone, my experience was fantastic. It has been, by far and away, the best phone I have ever used. Nokia totally and utterly messed up the messaging aspect with their Nokia Messaging utility in the phone. After trying to set up things for several hours, I gave up. For the life of me, I cannot figure out why you would have a folder called "Email" and a different folder called "Messaging". When I go to the Inbox in Messaging, it tells me that I have no mailbox configured after I just spent an hour dancing around the bugs in Nokia Messaging to set up my work email and Gmail. The email shortcut key defaults to the "Messaging" Inbox - I know I can set it up to do whatever I want, but why?

I give it 2 stars simply because of the front facing camera functionality - it works like a charm with fring. But I was truly disappointed with this phone and I had such high expectations. I returned it after keeping it for exactly 24 hours.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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I was very leery about replacing my trusty e71 with the successor e72 because of the mixed reviews. After 2 weeks of using my new e72, I am very satisfied with my decision.

PROS: The upgraded processor on this phone is noticeably faster, Nokia finally decided to put a 3.5mm headphone jack on this E Series device, the keyboard has a slightly better layout, I like the optical pad/D-Pad combo, the camera is significantly improved, FREE Ovi Maps license, compass, accelerometer... and still a very sexy design.

CONS: A have read many reviews complaining about the build quality. This device is made in China, my e71 was made in Finland. IMO I think that these claims are overstated. However, the plastic covers for the USB port and SD slot are complete junk. Expect the USB cover to fall off the first time you access it. I don't know about the battery cover issue because I use an Otter Box commuter case.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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I moved from Windows Mobile 6.1 and the Samsung i760. This phone is great. Great batery life, better web browser. I added the free "conversation" app for threaded sms. It works great. I am very happy with my purchase.

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The E72 is one of the best phones ever created.... I am a proud owner of tons of phones and tons more over the last 10 years. The Nokia E72 is a beast.... and I save that category for the rarest of gadgets. Let me explain why (briefly).
Right now I have an Iphone 2g, Ipaq 910, Bold 9700, and the E72. All of my phones serve a purpose in my ever changing lifestyle.
The Iphone is probably the best pda device ever made- emails, sms, mms (now), apps, shortcuts, games, and ease of use. But its still lacking, to me, in various areas- lagging, running multiple apps, camera quality, and battery. Most importantly, I hate going in and out of apps- when closed its closed.
The Ipaq 910- is probably one of the worst devices ever purchased; yet when running, its the king of pocketpc's. It was tethering at speeds of 10.2 almost 3 years ago. Now everyone is trying to include 3.5g speeds. Sadly, the battery life sucks and it crashes more than a toddler on training wheels. I still have it and refuse to part ways.
The BB 9700 is hands down bb's best effort to me; I would say its the best mobile device on the market. I even added the droid interface and the droid ringtone to spice it up. The track ball is gone and the track pad is even more addictive. It now has a 624 processor and all the bells and whistles, needless to say the best email system going. However, I just get bored with it. I cant figure it out.
Now E72 is my second Nokia... I bought the N97 in June but the price wasnt worth keeping. Nonetheless, it was a quality device. I read about the E72 recently and fell in love with the specs.

Pros-
Battery life- is unbelievable! None of the aforementioned phones can last a day without dragging out a car charger or a wall charger. The E72 can last 2 days with running: emails, taking pics, creating videos, tons of sms, apps, and tons of phone calls.
Camera- is great. I love the quality of the 5mp pictures. The quality changes at night I might add. I almost forgot the front facing camera too.
Phone quality- unbelievable calls...with headphones, bluetooth, or device calls.
sms- sure its not threaded sms but there are programs that can change the UI if needed.
Operating system- yes its outdated but its solid as a rock...I will take that all day long. Whats worst than having no phone? A phone that crashes... the symbian 60 is like a old BMW, period.
Track pad/clicker- track pad is not as good as the bb but combined with the usual Nokia E series clicker pad make a great combination.
Web Browser- excellent.. The best in its class.
Video Calling- recently Fring added skype video calling... I was blown away.
Audio messenging- every now and then when I am in a hurry I like to record audio messages oppose to sms...great addition.
Contacts, calendar interface- its smooth...if you can marry with google sync...its even better.
tethering- no need to purchase a program, it does it for you. You can even add a 3rd party program to make it a hotspot....
3.5g- its the fastest phone its class... and if you can buy it unlock, you can take advantage of the various network speeds. No need to buy wifi while traveling.
3.5mm headjack outlet- I ran my jbl desktop speakers and last.fm... unbelievable.
Nokia Office is a great program with Office and Pdf capability...
GPS with OVI maps is superb... now that its free, its a must have with any Nokia.
OTA upgrades,no more using the usb port to upgrade....


Cons-
*Email interface is cumbersome... but now that there is Nokia Email, its a lot better. However, I added Seven push email and its comparable to having BB push service.
*Email Links from Browser- I hate that I cant email a friend a good article from a website... maybe I am missing it some how.
*Nothing is in alphabetical order...when changing apps... Most are all over the place.
*LED flash is on the keypad not the top...I kinda miss the blackberry flashing light.
*On screen function icons too small-like sending a text or email, alarm, and bluetooth... are too small and if you need to know if a email is sent, you have to pay close attention to the sent icon or check the outbox...
*Must use signed aps if not, you can forget it unless you spend hours trying to get it signed...
*Usb jack and phone charger jack different....

Overall I still say this is the best gadget phone out...its a thinking mans phone because a lot of the capabilities are hidden and require work. However, once you have mastered it, you have a mp3 player, an entry level 5mp hotshot, great phone, pda, pocketpc, video camera, great gps, social networker (Nokia Facebook and Twitter Gravity, video caller, and a hotspot.
I highly recommend the Unlocked version oppose to ATT bloatware crasher versions....Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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I gave this cell phone to my wife as a gift. After a month, she has not experienced any problems. We forgot to call AT&T to upgrade our data plan, when we did they were kind enough to backdate the change and not charge us for excess usage.

When it is time to replace my phone, I will be certainly looking at the E72 as well.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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this is a good phone
the problem is only the battery case that does not fit perfectly!Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).

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I really want to like this phone but it is an utter disappointment (my previous was the E71). The only good thing about the E72 is the 5MP camera that takes decent pictures. But unfortunately the "flash" focus light (can't be disabled) tends to ruin close up pictures. I miss the manual focus on the E71.

The new 3.5mm audio port is a double edge sword. Finally, you can use regular earphones to listen to music on your E72. But unfortunately Nokia likes to ruin the fun by using proprietary wiring for the 3.5mm port. So 99.9% of the 3.5mm earphone w/ mic on the market (apple, skull candy, maximo, jbuds, v-moda) won't work with the E72. Because of the proprietary wiring, the sound output from these regular 3.5mm earphones with mic sounds like rubbish.

Another nuisance I encountered is the badly designed recessed buttons(OK, CANCEL & DIAL, HANGUP). I tend to use these buttons a lot more than the short cut buttons (HOME, CALENDAR, ADDRESS BOOK, MESSAGE) and can't help constantly pressing the wrong buttons when I want to send messages, ok or cancel out of something. The short space bar is also pretty annoying. But, I do like the regular symbols being available on the keyboard rather than having to select them from a menu on the E71. Overall, I would prefer the E71 buttons layout.

I'm also disappointed with FP2. I keep running into out of memory errors even though I have no applications running. This is probably due to bad programming and memory leaks. But I do have to give credit to Nokia for making the contacts, calendar and message transfer between my E71 and E72 seamless.

All I can say is, come on Nokia you have been in the business longer than anyone else, stop messing around and get your act together. Everyone else is gaining market share and you are losing it all.Get more detail about Nokia E72 Unlocked Phone with GPS and Free Voice Navigation -- U.S. Version with Full Warranty (Zodium Black).